Apa itu iklan H12 Media?
A: Your impression, click, conversion and revenue reports are updated every hour. Reporting server timezone setting is GMT -7 Hours (New York Time)
A: Our ad server is an automation system that finds relevant campaigns for your visitors. 7% of total impressions we serve are learning campaigns. Ad server serves the most paying and relevant campaign for your ad space every time.
Q: Can I block a campaign?
A: No. You can't block specific campaigns from your account. H12 Media's ad server has an automation system that finds relevant campaigns for your visitors and website. And these are not self-managed most of time.
Q: I have noticed that one of your ad campaign redirect my users from my website. What can I do?
A: Redirecting your visitors from your website is a prohibited advertisement policy by all of the exchanges at display networks. We need to report this spam action to our exchange partners. Please contact us with that information: Screen Shot, Country Information, Mobile/Desktop (Your device type), Your Website URL. We'll take action as soon as we received your email.
A: H12 Media does not provide a fixed CPM rate, base CPM rate or fixed CPC for campaigns in your account. CPM rate can be different for any website according to country traffic, click rates, conversion rates and content channel (Content type you serve) information, campaigns, competitors on your website's traffic, etc. We prefer not to give an average about your CPM rate.
Q: Is there any limitation about payment request?
A: Only one limitation about payment requests is monthly request limit for publisher accounts. Currently, publishers can make 4 requests per month. If you would like to do 5th payment request in same month, system will give you a notice to try it next month.
Q: Is there any TAX deduction in payments?
A: There is only 10% Tax deduction for publishers that locate in Turkey. For Example, if you are a publisher in Turkey and requested a payment 100 USD, 10 USD of your requested amount will be deducted to pay tax office and 90 USD will be sent you.
A: No. But if you would send them we would appreciate.
Q: Where and when should I send invoices?
A: After got payment please send your invoices within 30 days to firstname.lastname@example.org
Q: What are the payment options and terms?
A: There are two way to get your money from H12 Media. Currently: 1. Paypal, 2. Wire Transfer.
There are two different schedule date for requested payments: 1. Immediate 2. 30 days later.
When you choose "Immediate Schedule", H12 Media will apply a 10% risk fee for your payment and you will get your requested amount's 90% at scheduled date. If you choose "30 Days Later Schedule", you will get your requested amount as it is. No fee will be applied to your requested amount.
Paypal payments will immediately pass to your account after processed. Wire transfers can take up to 5 business days to pass your account according your bank and country.
Currently, minimum payout limit to "Paypal" is 5 USD, and 500 USD for "Wire Transfer"
Q: How can I increase my CPM rate?
A: First of all you have to be patience about your CPM rate volatility in your account. Your website's inventory in a marketplace and there are many advertisers in that marketplace to buy some traffic. We are working to find more buyers for this marketplace to increase your CPM rate. When there are more advertisers to buy traffic, CPM rate will increase. Other ways are related to your website and visitors. Please provide as much traffic as you can to our banners. Place H12 banners to places that your visitors can recognize. Click rates and conversion rates are very important about CPM rate. If advertisers can't get conversions (goals) from your website, they can exclude your domain from their lists and this situation results with a decrease at your CPM rate. Please use "ON VIDEO" banners, "SLIDING BANNERS", "SITE-UNDER POPS" with standard banner as well. Provide us "good click rates" and "high traffic".
Q: How many banners can I place per page?
A: We recommend you to place up to 3 standard banners + 1 sliding banner + 1 on-video banner + 1 Site Under into your website. (For each page)
If you place more than "3 standard banners" per page, ad-server may not count this impressions that come from 4th or 5th banners. Because ad-server know that these are from the same page and if there is a CPM campaign, it may not count that impressions "in order not to increase advertiser cost".
For example, if you have 300K page views that can display ads to users (outside adblocker users), and placed 6 banner per page, you expect 1800K banner impressions per day. But it's a high probability to see under 1800K impressions at your reports. Placing too many banners in a page is not a good option for both of your visitors and advertisers. Your visitors can get bored, your advertiser cost can increase unfairly.
Q: What are the best CPM rate providing ad-types?
A: Best CPM rate providing banner types are: Site Under Pop, On-Video Banners, Sliding Banners (728x90 and 300x250), Pre-Pop Banner
Q: My ad space is blank. I only see H12 logo at corner. What can I do?
A: Please contact us with your domain name/url. We'll solve possible issues with your ads as soon as possible.
Q: I could not get payment. What can I do?
A: Please complete your account details including Phone Number, Address, Contact Name, Country. And check your payment details for your selected option to get your money from H12. (Paypal or Wire Transfer informations) And after that contact to H12 Media. We'll solve possible issues with your payment as soon as possible.
Q: Can I use H12 Media banners in every website that I own?
A: Please do not use H12 Media banner tags in not submitted, rejected or suspended websites. This type of activity may cause website suspension and account deactivation.
All publisher websites/domain names must be reviewed by H12 Media before ad-serving. That's why we require "Site Ownership Verification".